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Join Our  Team

a quality career

Are you a dependable, positive thinker with the ability to multi-task in an ever-changing work environment? Do you take pride in helping people? If so, Quality Water Services, Inc. is looking for YOU! We are seeking a friendly, self-starting individual who enjoys helping customers to join our growing team in Lincoln, Nebraska. We are a locally owned family business serving all of Eastern Nebraska and Western Iowa for over 66 years. We have a dynamic team and we are looking for another member who will represent our values and create lifetime customers!

As our Customer Service Coordinator your responsibilities will include:

  • Making outbound calls to our existing customer base to schedule service, installations, and deliveries to new and existing clients
  • Handling multiple phone lines from our very important customers
  • General Filing
  • Helping walk-in customers purchase salt and filters for their water treatment equipment
  • Maintaining accurate customer records by updating account information through data entry
  • Dispatch service technicians and/or sales team representatives to customer locations
  • Resolve any product or service related issues and follow up to ensure complete customer satisfaction
  • The ideal team player will:

    • Have a positive attitude and like to have fun at work
    • Possess exceptional organizational and communication skills
    • Have the ability to handle and prioritize multiple tasks
    • Have experience in Customer Service in an office environment and be able to work in a fast-paced environment
    • Accuracy and attention to detail is a must!
    • Mechanical aptitude is a plus. Basic computer skills are required
    • Ability to lift up to 50 lbs.
    • HPE (Human Performance Efficiency) test, background check and drug test is required

    Our goal is to hire a career-minded person with growth and advancement potential. Training will be provided. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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